Refund of training courses
The value of purchasing all training courses through the Diving Secrets Online Store is not refundable or exchangeable according to the following conditions
1- If the trainee is registered with PADI International.
2- In the event of training in any part of the training course.
3- In the event of health problems that appear on the trainee in confined or open water.
4- If the trainee violates the directives, regulations and laws.
Refund Diving Trip
The value of purchasing a subscription to a diving trip through the Diving Secrets Online Store is not refundable or exchangeable according to the following conditions
1- In the event of health problems that appear to the participant on the trip in confined or open waters.
2- In the event that the flight participant violates the directives, regulations and laws.
Refund Diving Equipment
The following conditions apply to recovering the value of equipment from the center:
Equipment must be unused, in its original packaging, and in the same condition in which it was delivered.
1- Any diving equipment that has been used or arrived in an unoriginal condition will not be accepted for return.
2- The return period for diving equipment is 3 days from the date of receipt.
3- The customer bears the full shipping fee for returning the equipment.
4- The price of the equipment is returned in full or replaced, according to the customer's desire, after examining the equipment by the company or the shipping representative.
5- Neither the customer nor the buyer may request a refund in the following cases:
If the diving equipment was manufactured according to his request or according to the specifications he specified, except in the event of a defect or non-conformity with the specifications agreed upon.
If a defect appears in the diving equipment as a result of poor possession by the customer or the buyer.